But a recent study by researchers at Chatham University found that friends are no better at interpreting correct emotional intent in e-mails than complete strangers. Monica A. Riordan and Lauren A. http://roberthenrywizard.pca-plus.com/2016/08/30/recommendations-for-realistic-plans-in-interview/Trichtinger (Chatham University) published their findings in the journal Human Communication Research. The researchers conducted three studies to find out the effect of contextual information on the confidence and accuracy of affective communication via e-mail. In the first two studies, writers wrote two e-mails, indicating the presence or absence of eight different emotions in each e-mail. One e-mail was based on a predetermined scenario, and the other freely written. These e-mails were then read by strangers, who rated each e-mail for those same eight emotions. The third study tweaked the procedure to test the effect of relationship. Writers wrote two e-mails (one based on a scenario, the other freely written) and indicated whether eight different emotions were present in each e-mail they wrote.
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